Call540-425-0131Hours
Night repair bench with an open console, handheld, and PC under a tungsten lamp

Just opened/Altavista

Drop it
on the bench.

Just opened at 508 7th St, Altavista. Drop-off and pickup are by appointment only: weekday evenings 5:30–7:30 PM, Saturdays 10:00 AM–2:00 PM. Sunday is closed. Mail-in repairs are accepted any day.

Free advice call

Start a repair opens a ticket. The advice call is free if you are not sure yet. No account for the ticket.

How it works

From the counter to your hands

  1. 01

    Book it or ship it

    Drop-off and pickup are by appointment: weekday evenings 5:30–7:30 PM, Saturdays 10:00 AM–2:00 PM. Sunday is closed. Or start a ticket and mail it any day.

  2. 02

    Diagnostic

    $49 computer, $39 console, $29 phone. It comes off the repair if you approve the work. Mail-in diagnostics are free.

  3. 03

    Approve the fix

    We send the number before we go further. Nothing extra happens without a yes.

  4. 04

    Pick up

    You get the machine back with a short note of what we did.

Mail-in

Ship it. We repair it. We ship it back.

Mail-in is on par with drop-off. Ship any day. A counter drop-off is by appointment only.

Shipping address
  1. 01

    Start a ticket online

    Open a repair ticket the same way you would for a drop-off. No account needed.

  2. 02

    Ship the device

    Send it any day to EZ PC-Tech, 508 7th St, Altavista, VA 24517. You pay the carrier. Power it off and pack the charger.

  3. 03

    We repair and ship it back

    The diagnostic is free on a mail-in. We quote the repair after the box arrives, then ship it back once you approve.

By appointment

The bench is open

  • By appointment

    Drop-off and pickup: weekday evenings 5:30–7:30 PM, Saturdays 10:00 AM–2:00 PM. Sunday closed. Mail-in any day.

  • Mail-in diagnostic is free

    Ship the machine to the office. You pay the carrier. We do not charge to look.

  • Virus removal from $99

    Pop-ups and hijacks. The same job is $149.99 at the Lynchburg Best Buy counter.

On the menu

What we take

Starting prices, not a final bill. Parts are extra. The diagnostic is $49 for a computer, $39 for a console, and $29 for a phone, and it comes off the repair if you approve the work. Mail-in diagnostics are free.

Computers

  • Data recovery

    From $149.00

    Pull files off a drive before it is gone. No promises on a dead platter.

  • Custom computer services

    From $99.00

    Builds, upgrades, and the parts list before we open it.

  • Virus and malware removal

    From $99.00

    Pop-ups, hijacks, and the junk that is not a dying part.

  • Desktop computer repair

    From $99.00

    Towers that will not boot, overheat, or die mid-game.

  • Laptop repair

    From $119.00

    Windows and Mac. Power, heat, hinges, and the OS.

  • Personal computer repair

    From $99.00

    Home machines. Slow, crashing, or just done.

  • CPU

    From $99.00

    Processor swaps and a PC that dies at POST. The chip is extra.

  • GPU

    From $129.00

    Graphics card install, no display, or a card that crashes under load. The card is extra.

  • RAM

    From $79.00

    Memory that fails, a slot that will not train, or an upgrade. The sticks are extra.

  • Hard drive installation

    From $79.00

    SSD and hard-drive swaps. We clone when the old disk still reads.

  • Hard drive repair

    From $129.00

    Failing disks, clicking drives, and the boot loop that is really storage.

  • Software services

    From $79.00

    Updates, restores, accounts, and an OS that looks like a hardware fault.

  • Cloud services

    From $79.00

    Backups, mail, and the accounts the machine depends on.

Network

  • Network devices

    From $79.00

    Routers, mesh, switches, access points, and a computer that cannot get online.

Consoles

  • Console tune-up

    From $79.00

    Deep clean, dust, thermal paste, and pads. PlayStation, Xbox, and Nintendo. Not a board repair.

Phones

  • Phone software

    From $49.00

    iPhone and Android software only. Boot loops, restores, storage, failed updates. No screens or boards yet.

Estimate

What it might cost

A range, not the final bill. Parts are extra. The diagnostic comes off the repair if you approve the work.

Estimate

$99.00–$180.00

Diagnostic $49.00. Applied to the repair if you approve it. Parts are extra. This is not a final quote.

Before you drop it off

Timing, limits, and the shop

  • Timing — estimates

    How long it usually takes

    These are estimates, not a promise. Diagnostics within 2–3 business days of drop-off, or of arrival for a mail-in. Virus and software, 2–3 business days. Console tune-up, 2–3 business days. Approved hardware, 3–7 business days, plus parts shipping time when a part is ordered.

  • Out of scope

    What we don't service

    No phone screen replacements. No console board-level repair. Phones are software only. Consoles are a tune-up and a cleaning: dust, paste, and pads.

  • Pickup and mail-in

    We come get it, or you ship it

    Local pickup is available. We come to you for software, a slow PC, or Wi-Fi. Mail-in is accepted any day at 508 7th St, Altavista, VA 24517. The mail-in diagnostic is free. You pay shipping.

  • Your files

    We don't browse them

    Techs don't look through photos, messages, or documents. They open only what the repair needs. Data recovery is to get the files back to you, not to read them.

  • The bench

    Who's behind it

    EZ PC-Tech is run by Anthony Monal and Raul Monal. Veteran-owned, in Altavista, Virginia, at 508 7th St.

  • Warranty

    90 days on the work

    90 days on the work performed. It does not cover a new unrelated fault, liquid damage after pickup, or parts the customer supplied.

Three bays

What's on the bench

Pick a lane. The kiosk writes a ticket with a window and a starting number. We confirm before any parts get ordered.

How a ticket moves

Drop. Diagnose. Fix. Pickup.

  1. 01

    Drop

    Open a ticket online. Drop-off is by appointment, or ship it any day.

  2. 02

    Diagnose

    We find the actual fault — software or hardware — and send you a number before we go further.

  3. 03

    Fix

    Paste, parts, OS, firmware. Whatever the bench says. You approve anything extra.

  4. 04

    Pickup

    You get it back with a short report of what we did. No mystery stickers.

Technician soldering at a lamp-lit workbench

The shop

Independent. On purpose.

EZ PC-Tech is a bench, not a chain. Computers get the hardware and the software. Consoles get a tune-up: clean, dust, paste, and pads. Phones are software only. We don't do screens or boards yet.

The diagnostic applies to the repair if you go ahead. If we can't fix it, you get the report anyway.

The office is at 508 7th St, Altavista, VA 24517. Drop-off and pickup are by appointment only: weekday evenings 5:30–7:30 PM, and Saturdays 10:00 AM–2:00 PM. Sunday is closed. Mail-in repairs are accepted any day.

Live board

What's on the iron

Real open tickets. Names stay off the board.

Nothing is on the bench right now.

Google

Reviews on Google

Reviews live on the EZ PC-Tech listing. We don't write any on this page.

Hours

The bench calendar

Drop-off and pickup are by appointment only at 508 7th St, Altavista. Weekday evenings 5:30–7:30 PM. Saturdays 10:00 AM–2:00 PM. Sunday is closed. Mail-in repairs are accepted any day.

Call 540-425-0131 or email support@ezpc-tech.com.

Weekend appointment

Saturday appointments are 10:00 AM–2:00 PM. Sunday is closed. Request a time and we confirm by phone.

  1. MondayAppointments 5:30 PM – 7:30 PM
  2. TuesdayAppointments 5:30 PM – 7:30 PM
  3. WednesdayAppointments 5:30 PM – 7:30 PM
  4. ThursdayAppointments 5:30 PM – 7:30 PM
  5. FridayAppointments 5:30 PM – 7:30 PM
  6. SaturdayAppointments 10:00 AM – 2:00 PM
  7. SundayClosed

From the wire

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